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Courses/Customer Experience

Customer Experience Essentials

2 hours📚 2 lessons

29

Learn customer service fundamentals

Curriculum

Module 1 - First impressions2 lessons
Welcome to the courseFree preview3 min
The first 7 secondsFree preview8 min
Module 2 - Reading the customer0 lessons
Module 3 - Difficult moments0 lessons

This course includes

2 hours of content📚 2 lessons🏆 CPD certificate on completion📱 Access on any device